- Can I buy a gift voucher?
Yes, you absolutely can buy a gift voucher. Your loved ones will thank you for it! You can spend as much as you like on them, and once you’ve paid you will receive a receipt and your gift can be emailed to them with a unique code. Just click the link here to buy.
- Why do we keep the locations a secret?
We keep the location secret until shortly before each booking so guests can have a surprising and spontaneous experience. This way, you are able to focus on getting away to the Hills. Forget the stresses and FOMO of traditional vacation planning, no restaurant reviews, or researching tourist traps. We aim for all of our CABNs to be placed merely a one to two-hour drive from the nearest major city. Far enough to really get away, but close enough for a spontaneous escape.
- How does check in work?
Check-in is quick and easy, so you can begin your escape ASAP. Approximately a week before your arrival time, you will receive an email containing the location of your CABN, as well as your personalised entry code. When you reach the CABN for check-in at 3pm, simply enter the code on the door and take a deep breath: you’ve arrived. Any problems along the way, feel free to contact the CABN crew at 0409 572 367 for a quick response.
- What are the checking out procedures?
It’s a pretty simple process, we don’t like to over complicate things. Check out time is 11am and all you have to do is:
- Leave the site and the CABN in the original condition in which you found it.
- Leave via the pre-approved route.
- Take all your rubbish with you.
- Finally, you are required to take some of the zen you found at CABN home with you until your next visit.
- What is included in the booking?
We will provide fresh bed linens, as well as bath towels, tea towels, biodegradable washing products, and basic kitchen wares to cook. You have the option to add a small person (or two) under the age of 12 or a pet for free and one or two additional guests for a small fee. Once you arrive, you can also purchase extras from the provisions.
- What is inside the CABN?
Our CABNs are completely off-grid, sustainable and eco-friendly tiny houses. Inside includes a heater, two-burner kitchen stove, king or queen bed, shower, toilet, full-size sink, mini-fridge/freezer, kitchen tools and good vibes. Our CABN’s are equipped with fans and screened-in windows for that summer breeze, plus a heater for use during colder months.
And in case of emergencies, we have you covered with a fire extinguisher and blanket, as well as a First Aid Kit.
- Things to bring?
A really good attitude for a start! Actually, scratch that. Turn up feeling exhausted and then leave with all the calm of a 100-year-old Yoda. Dependent on the weather forecast you should bring:
- Gum boots or walking shoes and an umbrella.
- Seasonal clothing.
- A sleeping bag.
- Hat and sunscreen. Slip, slop, slap is the Australian way.
- Mosquito repellant.
- Dig out your camera, or better still just look at the things around you.
- An iPod and charger, for relaxing tunes.
- Enough food to last your stay. Breakfast, lunch, and dinner.
- Cheese, wine, and whiskey. But that’s just our shopping list.
- Pet bed, blankets and food. Poop bags. A long lead to tie up your pooch.
- A sense of adventure.
- Somebody(s) you like.
- Is there WIFI?
No, we have done you a favour. You’ll thank us later.
- What do I do on arrival?
Our CABNs are located in rural areas and subsequently are not staffed 24/7. As such, you (the guest) acknowledge that it is your responsibility for your own safety in and around our accommodation. You acknowledge that you are aware of the risks entailed in a wilderness environment. In Australia, the risks are diverse including, but not limited to: snakes, spiders, scorpions, over-friendly kangaroos, wombat holes, scorching Australian summer temperatures, angry livestock, and poisonous plants. Just to name a few.
General rule of thumb: if it moves, leave it alone. If that’s not an option, run. Very fast.
You must follow the supplied route and park in the designated area, with two cars maximum at the parking area. You must not attempt to drive off the supplied route, particularly the path up to the CABN itself, as this is not suitable for driving. You’re in an area that is not made for cars or vehicles. You will be responsible for all losses or damages caused if you do not follow the directions.
You must stick to the tracks and not wander off them, you must also not approach the property dam without prior consent from the landowner.
During wet weather, you agree to park in the wet weather zones as outlined in the pre-arrival instructions. Failure to follow this may result in your car being bogged and towing required at your expense.
- Can I bring my dog?
On some sites we are pet-friendly, just follow a few rules! Dogs will be allowed on most of our permanent sites, but please stay with your dog at all times and keep them on a leash when outdoors. We ask that you do not leave them inside the tiny house alone if you leave the area. We prefer they don’t jump on the beds, but if they do, be sure it’s on their own blanket. All litter must be cleaned up; nobody likes stepping in dog poo!
Unfortunately cats are not able to stay at the CABN.
- What is the cancellation policy?
Cancellations can result in an empty CABN. Therefore, if you need to cancel your booking, we can fully refund monies paid minus a $65 administration fee, as long as it is 5 days before your arrival, so the earlier you let us know the better.
If you cancel 5 days or less before your arrival date, no refund will be made, unless we can resell your dates at the same rate you paid.
Date changes are possible subject to availability and these do not incur an administration fee, but we can only transfer previously paid monies to your new booking.
No refund can be given for non-arrival or unused nights.
- Do you have a waitlist?
Cancellations don’t happen often, but if we don’t have any availability for your desired nights and you’re feeling lucky, go ahead and join our CabnVIP waitlist. We’ll get in touch if a CABN becomes available.
- Are the CABNs available all year round?
Yes! Our CABNs are available in every season. Each of our CABNs feature small fans and screened-in windows so you can enjoy the summer breeze, and are also equipped with heat for cold-weather stays.
- Are the CABNs safe in a fire season?
Fire seasons in Australia and daily conditions are documented in media, local radio, and the internet. If there is a fire ban in place you will be notified by text or email and you MUST adhere to this notice. It is up to the guest to stay on top of these warnings and act accordingly. In summer, it’s safest to assume that all open flames outside are banned. In case of severe fire danger, we reserve the right to cancel a booking and refund the amount.
There are campfire pits on each site, we only ask that you burn in accordance with local fire regulations. It is your responsibility to be aware of any current or out of season burning bans. If all is well, enjoy your campfire, my friend!
Firewood is available for purchase at every CABN, otherwise, you are free to bring your own. Please don’t collect firewood from the site or its surrounding property or cut down any trees; we want other guests to enjoy the natural elements, too!
- What do I do in case of emergency?
While we always encourage you to digital detox when you’re on a CABN trip, having your mobile charged and having transport close to hand is always a good idea in case of emergency. In the CABN itself, we will provide a list of the local doctors, chemists, and hospitals as well as a First Aid Kit.
- Can I transfer my stay to a friend?
No longer able to make your booking at CABN but don’t want to let it go to waste? Get in touch with us as soon as possible (preferably more than 5 days before the intended stay) and we can transfer the booking to a friend or family member.
- Can I buy a CABN?
You can! To discover how to procure your very own CABN, simply email us at [email protected]