- What’s included in a CABN?
CABNs include a Queen or King bed, kitchen with fridge, gas cooktop, sink and full bathroom. Different sites vary, please see specific location pages.
- How close can I park to the CABN?
Designated car parks are usually within 100-200metres of a CABN. Our car spaces are designed for 2 cars max. Some walks are easier than others so please contact [email protected] for more information. Once you park the car, the adventure starts!
- Water Saving
Living off grid means using alternative methods of waste disposal and water saving. Please remember to reduce your electricity & water usage. We primarily rely on rain & sun to run our CABNs! However, we always ensure batteries are fully charged and water tanks are full.
- Food Packs & Extras
If you’d like to pre purchase wine or a food pack, please select this method when booking. Each CABN may have different options. Please refer to the CABN you are booking to stay at. If you decide you’d like to add this after, please contact [email protected] with your booking information.
- Minimum Stay & Remote Service Fee
There is a two night minimum stay. We do welcome single night bookings if a 2 night minimum isn’t available. Single night bookings are not available on Friday or Saturday nights, sorry.
Please email [email protected] with the name of the CABN and the date you’d like to book if you’re after a single night.
Due to the remote locations, the cost of cleaning and servicing of our CABNS after every stay, there is a ‘remote service fee’ that we proudly spend locally by employing people from nearby regional towns. This fee is $60 and applies to all bookings.
- Can I buy a gift voucher?
Yes, you absolutely can buy a gift voucher. Your loved ones will thank you for it! You can spend as much as you like on them, and once you’ve paid you will receive a receipt and your gift can be emailed to them with a unique code. Just click the link here to buy.
- Why do we keep the locations a secret?
We keep the location secret until shortly before each booking so guests can have a surprising and spontaneous experience. This way, you are able to focus on getting away to the Hills. Forget the stresses and FOMO of traditional vacation planning, no restaurant reviews, or researching tourist traps. We aim for all of our CABNs to be placed merely a one to two-hour drive from the nearest major city. Far enough to really get away, but close enough for a spontaneous escape.
- How does check in work?
Check-in is quick and easy, so you can begin your escape ASAP. Approximately a week before your arrival time, you will receive an email containing the location of your CABN, as well as your personalised entry code or key lock box code. When you reach the CABN for check-in at 3pm, simply enter the code on the door or lock box and take a deep breath: you’ve arrived.
We also ask that you don’t arrive before 3pm, as just like us, our CABNs need time to recharge and reconnect. We also may have service and maintenance team members on site during the check out period, so for your health and safety and our team, please leave the site as promptly as possible and no later than 11am.
- What are the checking out procedures?
It’s a pretty simple process, we don’t like to over complicate things. Check out time is 11am and we do ask that you leave as promptly as possible. Just like us our CABNs need time to recharge and reconnect. We also may have maintenance and service team on site during the check out period, so for your health and safety and our team, we do ask you stay no later than 11am.
- Leave the site and the CABN in the original condition in which you found it.
- Leave via the pre-approved route only, not all roads and paths are designed for cars!
- As you area on private property, please take all your rubbish with you, including bottles, recycling and food scraps.
- Finally, you are required to take some of the zen you found at CABN home with you until your next visit.
- What is included in the booking?
We will provide fresh bed linens, as well as bath towels, tea towels, biodegradable washing products, and basic kitchen wares to cook. You have the option to add a small person (or two) under the age of 12 or a pet for free and one or two additional guests for a small fee. Once you arrive, you can also purchase extras from the provisions.
- What is inside the CABN?
Our CABNs are completely off-grid, sustainable and eco-friendly tiny houses. Inside includes a heater, two-burner kitchen stove, king or queen bed, shower, toilet, full-size sink, mini-fridge/freezer, kitchen tools and good vibes. Our CABN’s are equipped with fans and screened-in windows for that summer breeze, plus a heater for use during colder months.
And in case of emergencies, we have you covered with a fire extinguisher and blanket, as well as a First Aid Kit.
- Things to bring?
A really good attitude for a start! Actually, scratch that. Turn up feeling exhausted and then leave with all the calm of a 100-year-old Yoda. Dependent on the weather forecast you should bring:
- Gum boots or walking shoes and an umbrella.
- Seasonal clothing.
- A sleeping bag.
- Hat and sunscreen. Slip, slop, slap is the Australian way.
- Mosquito repellant.
- Dig out your camera, or better still just look at the things around you.
- An iPod and charger, for relaxing tunes.
- Enough food to last your stay. Breakfast, lunch, and dinner.
- Cheese, wine, and whiskey. But that’s just our shopping list.
- Firewood, Kindling and paper – within the fire season only
- Pet bed, blankets and food. Poop bags. A long lead to tie up your pooch.
- A sense of adventure.
- Somebody(s) you like.
- Is there WIFI?
No, we have done you a favour. You’ll thank us later.
- What do I do on arrival?
Our CABNs are located in rural areas and subsequently are not staffed 24/7. As such, you (the guest) acknowledge that it is your responsibility for your own safety in and around our accommodation. You acknowledge that you are aware of the risks entailed in a wilderness environment. In Australia, the risks are diverse including, but not limited to: snakes, spiders, scorpions, over-friendly kangaroos, wombat holes, scorching Australian summer temperatures, angry livestock, and poisonous plants. Just to name a few.
General rule of thumb: if it moves, leave it alone. If that’s not an option, run. Very fast.
You must follow the supplied route and park in the designated area, with two cars maximum at the parking area. You must not attempt to drive off the supplied route, particularly the path up to the CABN itself, as this is not suitable for driving. You’re in an area that is not made for cars or vehicles. You will be responsible for all losses or damages caused if you do not follow the directions.
You must stick to the tracks and not wander off them, you must also not approach the property dam without prior consent from the landowner.
During wet weather, you agree to park in the wet weather zones as outlined in the pre-arrival instructions. Failure to follow this may result in your car being bogged and towing required at your expense.
- Can I bring my dog?
When your dog is coming we just ask you to follow a few rules! Please stay with your dog at all times and keep them on a long leash outdoors to protect the wildlife that will surround you. We ask that you do not leave them inside alone just in case they go a little stir crazy. Bring their own bedding and throws to cover our luxurious day beds as they are very tempting. And lastly, bring poo bags, clean up their litter and put it in the bin provided; nobody likes stepping in dog poo!
Unfortunately, cats are not able to stay.
- What is the cancellation policy?
Cancellations can result in an empty CABN. Therefore, if you need to change your booking for whatever reason, we can change the dates for you, subject to availability, and as long as it is 30 days before your arrival.
We can also offer a CABN credit voucher for the exact same tariff as your booking, as long as it is 30 days before your arrival, so the earlier you let us know the better.
No refunds are given on cancelled bookings, non-arrival or unused nights.
We strongly recommend you purchase travel insurance to cover any unforeseen circumstances including loss of deposit, cancellation of airline flights, cancellation fees, medical expenses and loss of any personal belongings during the stay.
The owner will make every effort to ensure the property is available as booked. However, the owner reserves the right to make alterations to bookings due to unforeseen circumstances.
- Do you have a waitlist?
Cancellations don’t happen often, but if we don’t have any availability for your desired nights and you’re feeling lucky, go ahead and join our CabnVIP waitlist. We’ll get in touch if a CABN becomes available.
- Are the CABNs available all year round?
Yes! Our CABNs are available in every season. Each of our CABNs feature small fans and screened-in windows so you can enjoy the summer breeze, and are also equipped with heat for cold-weather stays.
- Are the CABNs safe in a fire season?
Fire seasons in Australia and daily conditions are documented in media, local radio, and the internet. If there is a fire ban in place you will be notified by text or email and you MUST adhere to this notice. It is up to the guest to stay on top of these warnings and act accordingly. In summer, it’s safest to assume that all open flames outside are banned. In case of severe fire danger, we reserve the right to cancel a booking and refund the amount.
There are campfire pits on each site, we only ask that you burn in accordance with local fire regulations. It is your responsibility to be aware of any current or out of season burning bans. If all is well, enjoy your campfire, my friend!
Please don’t collect firewood from the site or its surrounding property or cut down any trees; we want other guests to enjoy the natural elements, too! All Firewood is BYO.
- What do I do in case of emergency?
While we always encourage you to digital detox when you’re on a CABN trip, having your mobile charged and having transport close to hand is always a good idea in case of emergency. In the CABN itself, we will provide a list of the local doctors, chemists, and hospitals as well as a First Aid Kit.
- Can I transfer my stay to a friend?
No longer able to make your booking at CABN but don’t want to let it go to waste? Get in touch with us as soon as possible (preferably more than 5 days before the intended stay) and we can transfer the booking to a friend or family member.